Terms and Conditions Blazon Digital Marketing Client Agreement

Introduction

Welcome to Blazon Digital Marketing! We're thrilled to have the opportunity to work with you and assist your business in achieving its digital marketing goals. Please take a few moments to read through our terms and conditions to understand your rights and responsibilities as our valued client.

1. Scope of Services

We agree to provide digital marketing services as outlined in the proposal or agreement. This may include but is not limited to, website design, reputation and social media management, search engine optimisation (SEO), advertising campaigns, and content creation. The specific services and deliverables will be discussed and documented prior to commencement.

2. Client Responsibilities

To ensure the success of our collaboration, you agree to provide timely and accurate information, access to necessary accounts, and any required materials for the execution of services. Delays caused by missing or incomplete client-provided content may affect project timelines.

3. Payment Terms

Payment for services will be outlined in the proposal or agreement. Invoices will be issued according to the agreed schedule. Any additional expenses incurred during the project will be discussed and documented before implementation. Late payments may result in a delay in project delivery.

4. Intellectual Property

All materials created by Blazon Digital Marketing remain the property of the agency until full payment is received. Once payment is complete, ownership of the final deliverables will be transferred to you. You grant us the right to showcase the project in our portfolio and marketing materials. Our special tools of trade will not be shared in the best interest of our business.

5. Confidentiality

Both parties agree to treat all information shared during the course of the project as confidential. We will not disclose your proprietary information to third parties without your consent.

6. Timelines

We will provide estimated project timelines based on our best assessment at the start of the project. However, factors such as client feedback and external changes may affect these timelines. We will keep you informed of any adjustments and strive to meet agreed-upon deadlines.

7. Revisions and Approval

We encourage open communication throughout the project. We will provide opportunities for your feedback and revisions at key stages. After receiving your approval on a project phase, further changes may incur additional charges with consent.

8. Termination:

Either party may terminate the project with a written notice if there is a material breach of this agreement or the subscription service is no longer needed within 2 weeks of termination. In such cases, any outstanding payments will be due immediately, and ownership rights of any completed work will remain with Blazon Digital Marketing.

9. Limitation of Liability

Blazon Digital Marketing shall not be liable for any indirect, special, consequential, or incidental damages arising from the performance or non-performance of services. Our liability is limited to the amount paid by you for the services provided.

10. Governing Law

This agreement is governed by the laws of NSW, Australia. Any disputes shall be resolved through arbitration in accordance with the rules of Victorian Small Business Commission.

11. Amendment and Waiver

Changes to this agreement must be made in writing and signed by both parties. Failure to enforce any provision of this agreement does not constitute a waiver of that provision.

By engaging in Blazon Digital Marketing, you acknowledge and agree to abide by the terms and conditions outlined above. We are committed to delivering high-quality services and ensuring a productive and transparent partnership. Our service will be provided with upmost care, skill and technical knowledge while taking all necessary steps to avoid loss and damage to our clients during the time of the contract. Our service shall be fit for the purpose or give the agreed results and delivered within a reasonable time when there is no agreed end date.

Should you have any questions or concerns about these terms, please feel free to contact us.

Thank you for choosing Blazon Digital Marketing Agency for your digital marketing needs!

Blazon Digital Marketing

Elsa Cheung
CEO and Founder

elsa@blazondigitalmarking.com